• Owned and operated by Safecap Investments Ltd;
  • Located at 148 Strovolos Avenue, 2048 Strovolos, P.O.Box 28132, Nicosia, Cyprus;
  • Authorized by the Cyprus Securities and Exchange Commission (‘CySEC’) under the license no. 092/08; and authorized by the Financial Services Board (‘FSB’) in South Africa as a Financial Services Provider under license no. 43906.
  • Available to non-U.S./Japan/Canada/Belgium customers only;
  • Products: Shares, Forex, Crypto, Indices, ETFs, Commodities

Markets.com review - Scam or Reliable Broker

Brief history

The brand is operated by Safecap Investments Limited, a regulated trading enterprise authorized by the Cyprus Securities and Exchange Commission (“CySEC”). Markets.com offers a wide variety of trading instruments, including Shares, Forex, Crypto, Indices, ETFs and Commodities. Looking to perfect you CFD and Forex trading skills and even acquire new ones? They might just be the ones to go to. Their site is pretty straightforward and easy to navigate, but the question remains: just how trustworthy are they? Check out our review in the lines below and decide for yourself if they meet all of your requirements:

Best practices

To put it short, your average trading package: versatile trading instruments, a trading platform suitable for tablet, mobile and web use that features a Free Demo Account, which is a major plus in the industry. With them, you get to trade on the go and get access to various advanced charting systems as well as the latest technical analysis tools, along with real-time quotes. You can either download the app or use the one they provide online, the choice is yours.

Safety of funds

Every withdrawal request is processed within 3 days for all methods. This is, again, the rule for most industry players. As for payments, they accept Visa, MasterCard and Diners’ Club, plus wire transfers and other local transfer options, after establishing an agreement with the client. No fees are charged during these processes and the client is reimbursed for any charge due to the financial intermediary, for deposits bigger than $2,500.

Accounts and deposit types

Their required initial deposit is $100, which is fair game for this type of business. The default leverage is 1:50, but other options are available for corporate clients. This might seem like slightly below the line, but increased leverage usually entails increased risks. Markets.com provide 3 types of accounts: a real one, the demo type and the one dedicated to Muslim traders. All of these accounts are equipped with regular market analysis, 24/7 customers service, webinars and dedicated account managers.

Platform

Markets.com wanted to go all the way when it came to ensuring their clients’ satisfaction: improved menus, refined asset monitoring, decision-supporting tools and dedicated instrument & account panels, they’re all there for the taking. Some of their tools feature Events & Trade notifications, Trending Now filters, as well as Daily Analyst Recommendations.

Their platforms feature advanced charting packages, technical indicators and is developed in-house, so that traders’ specific needs are met in due time. The whole trading process can be streamlined and real-time news feeds let you track major market developments straight away.

Mobile trading works like a charm, since their platform is mobile-optimized. You can download the apps at the Google Play Sore or at the Apple App Store.

Dislikes

Unfortunately, they don’t offer client phone support over the week-ends, but that’s pretty much the standard in this industry. We also found that their website is a bit intricate and hard to navigate, but these are minor setbacks, compared to what they’re offering.

Major pluses

They reportedly have excellent customer service representatives, 24/5, in various languages. U get access to an elaborate FAQ section that answers your main concerns, information about deposits, instruments, the platform and anything else that might be of your concern.

All of their accounts are segregated, to insure client fund safety, and for this purpose especially they only use tier-1 banks. Firewalls and SSL software is provided, to protect data from being transmitted to/from unauthorized sources, and servers are stocked near SAS 70 certified data centers.

They also boast several industry awards, among which we find the following: Best Broker in Customer Service Europe 2012” (Global Banking & Finance Review) and Best Customer Service 2012 (London Investor Show Forex), but awards are not necessarily relevant when it comes down to figures and what they can do for you.

Conclusion

All in all, Markets.com seems pretty legit and appears to provide what most industry giants do. It does not necessarily exceed the competition with any outstanding features, but it does not fail to meet demands either. The plus side is that they offer both education and information, and heir minimum deposit is more than decent.

Is markets.com a scam? Seen from the outside, everything looks unsuspicious. They are registered Forex and CFD brokers, filling all of the market’s requirements. User accessibility is covered, real-time updates and notifications work as they should, and everything is synchronized. Trade with them? The choice is yours.