United Continental Holdings Inc (NYSE:UAL)’s United Airlines has been charged with violating tarmac delay, as well as, passenger disability rules. As a result, the second biggest airliner was asked to pay a fine of $2.75 million by the Department of Transportation in the United States. The company was also charged with not returning the wheelchairs to its customers promptly and provides them adequate help to pass through five of its hub airports. The incident has reportedly happened in 2014.
Severe Weather Conditions
Aside from that, United Continental Holdings Inc (NYSE:UAL)’s United Airlines had also been blamed for violating a rule requiring the airliner firms to provide passengers with a chance to deplane after a tarmac delay of over three hours. The Department of Transport said that there were severe weather conditions in December 2013, as well as, May 2015 that led to a rule violation on the domestic turf.
A spokesperson of the parent firm said that the company was fully committed to meeting all the rules of the department, especially in times of difficult operating conditions. It was not the only airliner to face such a situation as its rivals were also charged with similar violations in the earlier years. For instance, Southwest Airlines Co (NYSE:LUV) has paid a fine of $1.6 million in 2015 for violating the tarmac-delay rule. Similarly, US Airways of American Airlines Group Inc (NASDAQ:AAL), was fined $1.2 million in 2013 for not providing adequate wheelchair assistance at airports.
Plane Parking Systems
United Continental Holdings Inc (NYSE:UAL)’s United Airlines is said to have agreed to apply $375,000 of its fine for plane parking systems, which would slash the tax time during the winter storms. The airliner would also apply for $500,000 for extending its mobile app to allow customers make requests in respect of disability.
United Continental Holdings Inc (NYSE:UAL)’s United Airlines’ SVP of airport operation, Jon Roitman, said that it would help enhance its capacity to have wheelchairs wherever needed. Also, whenever they needed, its customers can get on their way to their next destination or home without any hassle.
